Did you have a good experience with us?
The staff at Doland Jewelers are so knowledgeable, professional, helpful, and friendly. I highly recommend checking them out for any of your jewelry needs. I bought a Celtic cross pendant to go with a cancer medal I had received from my parents. The staff not only helped me find the perfect cross to go with the medal, but they put it on the same ring on the chain (the chain was also from Dolands from 14 years ago)! Now I can wear them together which was the ultimate goal. I’m so thrilled!
Very helpful. Relaxing shopping experience. Kaitlyn was perfect. Look forward to my family using my wish list and my daughter loved her earrings!
“No charge,” they said when I stopped to pick up my Pandora bracelet in for a repair. My husband and I looked at each other and said, “Now that’s service!” We love Doland Jewelers of Dubuque! Their products are amazing and the service outstanding!
Wanted to update my wedding ring of 35 years, which was definitely showing wear. DOLAND Jewelers were so helpful and allowed me to include my diamond which has sentimental value. Helpful friendly service.
After my husbands passing I took my wedding set to Doland jewelers to have it made into a necklace and I couldn’t be happier. The designer did a beautiful job. I now have a one of a kind piece that memorializes the bond I had with my husband that I will wear close to my heart. Thank you
Always so very helpful. Whether you are buying an expensive or inexpensive item, they treat you so nicely. I love the selections and especially Pandora. I have just loved everything I have purchased and the repair department is suberb!
I recently went into Doland’s for the first time and was very impressed with how helpful, knowledgeable and friendly they are!! Will definitely be doing more shopping there in the future:)
My husband and I are always pleased with Doland. We are happy with the various jewelry we have bought over the years. Additionally, the staff is always helpful, friendly and knowledgeable. It is definitely our favorite jeweler.
Chris designed me THE most perfect ring!! I reviewed and approved the various design phases as Chris wanted to be sure the ring reflected my style and taste. I could not be happier!! It is beautiful! Thank you Doland Jewelers!
I have purchased many items from Dolands, they are very helpful prices are rights and carry a wide variety of high-end jewelry. Staff is very enjoyable to work with and have always treated me right and have been able to get me the items I need.!!!!!
We recently made a purchase at Doland Jewelers. We worked with Will and felt confident with his expertise to help pick the right Diamond for us. We requested a specific cut but all the other options were left up to the experts. We are happy to report that the Diamond was perfect and fell within our planned price range. The experience well exceeded our expectations. Looking forward to our next purchase at Doland Jewelers. Thank you for helping us create this beautiful ring.
Always so helpful! Love my rings and necklaces I’ve gotten from them!
I was recently engaged and I don’t think I would go anywhere else to purchase a ring! My fiance and I went in to pick out rings awhile go and we were greeted at the door as soon as we walked in! My engagement ring is absolutely beautiful and I can’t wait to purchase my wedding bands for my special day!
Love Brian! Best goldsmith around! Trust him 100% with my jewelry. He has made several creative rings for my mom and me. He is truly gifted with creating and fixing jewelry! Best thing about Doland's is that your jewelry never leaves the store to be repaired. This is priceless because before I found Brian, I had 5 rings stolen from UPS because the jeweler sent my rings out of the store to be sized. That will never be a problem at Doland's!
I have always had very professional jewelry repair and friendly customer service at Doland’s. Wouldn’t go anywhere else.
The people are friendly and the jewelry isn’t sent out for sizing. Great turn around with getting jewelry back.
I have shopped at Doland's many times over the years and bought many gifts from you as well. I have also received excellent customer service when a bracelet I purchased from you had a defective clasp. Last Saturday, my two kids, age 7 and 4, asked my husband to take them to Doland to get me a charm for my Pandora bracelet for Christmas. My husband said the store was quite busy, especially so at the Pandora counter. However an older female employee appeared to not be doing anything, yet she took quite a long time to acknowledge him. When she did ask to help him, she was seemed annoyed with the situation, rude and short. My kids wanted to select the charm themselves and were looking at several and asked to see a few. When my son tried to pick up the one he liked to get a closer look at it, the employee snapped at him and told him they were not for little boys to touch and that he needed to back away from them. My husband said my son was crushed that he didn't get to take a more active role in selecting the charm. He had to look at a very small charm from a few feet away. I can understand why you would not want a child to hold something delicate or valuable, but I can't imagine how she thought he was going to harm a $40 solid charm. My husband said the kids were both very well behaved and that other kids were touching and holding Pandora jewelry. He told me all of the other employees were cheerful and helpful with the families picking out their mom's presents. He would have liked to walk out, but he didn't know where else to get a Pandora charm in Dubuque. This bothered my son so much that he cried when he told me about it. Basically, the person who waited on my family ruined what was intended to be a fun shopping trip for my kids. I do love the charm and it was nicely wrapped in a gift bag. Please try to remember that when kids are in your store picking out gifts, that they are excited and want to be part of the process and deserve to be treated with respect.
Thanks Nick and Mike! Always a great experience at Dolands- Merry Christmas!
Marissa Evans was a pleasure to work with in selecting our engagement ring. Very polite and knowledgeable about jewelry. I will most definitely be back for all my jewelry needs. Thank you Marissa!
Dolands is amazing! I receive great service every time I am in the store, Kaitlin is my go to girl! I am a lifelong customer.